Privacy Policy

Nexeo Plastics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered resin selection and material sourcing platform.

We may collect personal information that you voluntarily provide when you:

• Register for an account on the platform
• Request samples, a quote, or wholesale access
• Use the Materials Copilot or the AI grade selection tools
• Subscribe to our newsletter or marketing communications
• Contact our support team

We automatically collect certain information when you access the platform, including:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages viewed and features used
• Search queries and ingredient lookups
• Time spent on pages and interaction patterns

We use the information we collect to:

• Provide, maintain, and improve our platform and services
• Process sample requests, quotes, and orders
• Power AI-driven formulation guidance and search
• Send relevant updates, offers, and communications
• Respond to your inquiries and support requests
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

We may share your information with:

• Suppliers and fulfillment partners, to fulfill sample and order requests
• Service providers who help operate the platform (hosting, analytics, email)
• Business partners, with your consent, for joint offerings
• Authorities, when required by law or to protect our rights

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, regular security assessments, and staff training on data protection. We do not sell your personal information.

Depending on your location, you may have the right to access, correct, or delete your data, object to or restrict certain processing, request portability, or withdraw consent. To exercise these rights, contact us at hello@nexeoplastics.com.

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings; disabling certain cookies may limit functionality.

We may update this Privacy Policy from time to time. We will post the new policy on this page and update the "Last updated" date above.

Questions about this Privacy Policy or our data practices? Email us at hello@nexeoplastics.com.